Croydon, Merton & Sutton Credit Union
Bernard Weatherill House, 8 Mint Walk,
Croydon, Surrey CR0 1EA
Telephone 020 8760 5711
Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Firm registration number 213603. Industrial & Provident Society No: 569c.
Home page We are now processing loan applications received after 03032015
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Change of policy on receiving cash deposits (Savings and loans)

Croydon Merton & Sutton Credit UnionChange of policy on receiving cash deposits (Savings and loans)

Over the last year there has been a significant increase in the number of large cash deposits made by credit union members at our outreach desks.

This has led to a review of our policy on handling cash. We take seriously our responsibilities for the safety of our staff and volunteers, the security of our members’ money and our obligations to anti-money laundering regulations.

Please note: As from Monday 2nd March 2015 it will not be possible for members to deposit cash payments at any of the credit union outreach desks in Croydon, Merton or Sutton. This includes credit union desks at Pollards Hill branch, Circle Merton Priory (Morden), Merton Civic centre, Sutton Civic centre and Croydon bernard Weatherill House.

Members wishing to make cash deposits can still do so. They can apply for a Pay Point card which will be allocated to their credit union account and allow them to make secure and trackable cash deposits at any one of the nominated high street Pay Point outlets in Croydon, Merton or Sutton. Applications can be made in person, by phone or by e mail

Pay Point is a free and secure way to deposit cash directly into a credit union account to add to savings or to pay off a loan.

For more information please call the Credit Union Office (02o8 760 5711) e mail

loan applications - make it quick

Croydon Merton & Sutton Credit UnionPlease help Vickie your Loans Officer to assess your loan the day she gets it by providing the requested background information. Your loan application must include proof of your current income (wages and / or benefits) and 2 bank statements. if these are not included at the time of application we will return the application to you and your loan will not be considered.

Changing your bank details? Help us to help you

Croydon Merton & Sutton Credit UnionWe understand that you may wish to change the bank account associated with your credit union account.(This is the bank account that you have nominated for the receipt of share withdrawals or loan payments). To ensure these new details are recorded correctly and your money is transferred safely to your new account you must send a written instruction (completed BACS form, letter or e mail) to the credit union office E: To avoid the risk of any incorrect payments, we are unable to take these details over the phone.

You may read the full 2014 Report and Accounts.

Join us and help provide poorer communities with an alternative to the high interest lenders. 

Croydon, Merton & Sutton Credit Union is a Savings and Loans Co-operative which offers its members access to ethical savings and affordable credit.

If you live or work in Croydon, Merton or Sutton you can join the Credit Union by filling out a simple application form. You can also contact us for more information or read our Frequently Asked Questions section for more information.

Croydon, Merton & Sutton Credit Union: A Savings & Loans Co-operative

Find out more about borrowing from us or contact us for a no obligation quote