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Croydon, Merton & Sutton Credit Union
Bernard Weatherill House, 8 Mint Walk,
Croydon, Surrey CR0 1EA
Telephone 020 8760 5711
Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Firm registration number 213603. Industrial & Provident Society No: 569c.
Home page We are now processing loan applications received after 17082015
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Volunteer at your Credit Union

Minute taker
Role: recording the proceedings of the Board Meetings, including accurate notes of discussions and action points.

  • accurate note-taking
  • organised
  • ICT competency - word processing and email
  • discreet

The Board of Croydon Merton & Sutton Credit Union meets monthly on the third Tuesday at 6:30pm. Meetings are usually at Croydon Town Hall, though in August and November we plan to hold our meetings in Merton and Sutton respectively.

We have a requirement for a competent person to take minutes of our discussions, noting Action Points, and distribute them promptly after the meeting. It would be of assistance if the candidate could work with the Operations Manager and President/Chair to plan the agenda of coming meetings.

Most of this work is commercially sensitive and discussions are sometimes confidential in nature, so discretion is important.

Expenses will be paid. Consideration will be given to an honorarium

Officers of the Credit Union Loan Panel
Role: consideration of individual loans to members and the making recommendations to the Board on loan policy and management of bad debt. Candidates must be:

  • an adult member of the credit union, not in arrears re a credit union loan;
  • regarded as a ‘Fit and Proper Person’ by the FSA.
  • able to visit the central office weekly for 2 hours to consider loan applications.
  • skills and confidence in numeracy are essential;

Training and support will be given.

Volunteer Outreach Workers
Role: assisting our growing membership:

  • handling enquiries in person, by telephone, email or mail;
  • photocopying and filing;
  • working on customer service desks in Croydon, Merton or Sutton as convenient;
  • talking to the public at outreach events in the three boroughs

Good inter-personal skills are a distinct advantage. Training and support will be given. Reasonable expenses are paid. In return you will be working with a friendly local team, making a difference to local people and gain useful skills and experience.

If you can help us in any of these roles, please complete the form below, or email Helen Mason, Credit Union Manager (, phone: 07579 009017).

A value is required.
Your membership number is a numeric value, characters 0-9. You can find it on your loan agreement, statement, or any letter we have sent you. Invalid Membership number. You can find it on your loan agreement, statement, or any letter we have sent you.
Please enter a phone number or email address
Please use the space below to send us a brief message, stating which role you would be interested in.

You may read the full 2014 Report and Accounts.

You may read the full 2013 Report and Accounts.

Join us and help provide poorer communities with an alternative to the high interest lenders. 

Croydon, Merton & Sutton Credit Union is a Savings and Loans Co-operative which offers its members access to ethical savings and affordable credit.

If you live or work in Croydon, Merton or Sutton you can join the Credit Union by filling out a simple application form. You can also contact us for more information or read our Frequently Asked Questions section for more information.

Croydon, Merton & Sutton Credit Union: A Savings & Loans Co-operative

Find out more about borrowing from us or contact us for a no obligation quote